No Bonus
Continue without bonus
OK
Log Out
A. INTRODUCTION
By using, visiting, and/or accessing any part of the BetGRW website (www.betgrw.com), and or any sub-domain, website, or mobile application that we own or operate (the “Website”) and/or registering an account on the Website, you agree to be bound by these Terms and Conditions, our Privacy Policy, our Cookies Policy and any other rules applicable to our betting or gaming products available on the Website (together with the "Terms") and are deemed to have accepted and understood all of the following terms. The player becomes a party to the terms and conditions specified by BetGRW and agrees to abide by these terms and conditions, including any revisions which may periodically take place. At least once per month, the Player agrees to review the terms and conditions on the website.
1. The Games are subject to the laws and regulations of the nation of Kahnawake.
2. BetGRW is operated by Grand Royal Wolinak S.E.C (“BetGRW” or “Company”) a company registered under the laws of Kahnawake under registration number 102592536.
3. You should read the Terms carefully, if you do not agree with them and/or cannot accept them, please do not use, visit, or access the Website.
4. These Terms may be changed by us from time to time for any reason (including compliance with applicable legislation or requirements of regulators). The current version of the Terms will be available on the Website. If you continue to use the Website after such changes, come into effect you are deemed to have accepted such changes to the Terms.
5. Participation in online sports wagering, fantasy sports contests, casino games, scratch cards, racebook, and free entry or pay for play tournament games (collectively the "Gaming System") is open to residents of legal age in a jurisdiction of residence, where the Gaming System is not prohibited.
6. The Player fully understands the standards and laws, as such standards and laws related to the Gaming System, of the community/legal jurisdiction where he/she is resident. The Player has the complete and unrestricted legal right to participate in the Gaming System. The Player's participation in the Gaming System is not prohibited by any government with proper jurisdiction.
7. A person who participates in the Gaming System is hereafter called "Player" or "Customer". Reference to “you”, “your”, “customer”, “user” or “player” shall mean any person using the Website or any services available thereon and/or any registered customer of the Website.
8. Employees of BetGRW, its licensees, distributors, affiliates, and subsidiaries are not eligible to participate in the Gaming System.
9. BetGRW reserves the right to add and remove Games from the Website at its own discretion.
B. YOUR ACCOUNT
1. Reference to the “Account” shall mean an account registered by you on the Website after accepting and agreeing to these Terms.
2. You are not allowed to register on the Website and use our services if you are a resident of Aruba, Australia, Bonaire, Kahnawake, France, Iran, Iraq, Netherlands, Saba, Spain, St Maarten, St. Eustatius, the U.S.A, or the U.S.A dependencies or the United Kingdom. We reserve the right to refuse customers from any other countries over and above these jurisdictions at our own discretion.
3. You will use this Website and your Account solely and exclusively for the purpose of your genuine participation in the Games and not for any financial or other operations; your participation in the Games will be strictly in Your personal non-professional capacity for recreational and entertainment reasons only.
4. The Player has reached the age of 18 or the legal age of majority in his/her jurisdiction, whichever is greater. It is your sole responsibility to know whether the services available on the Website are legal in the country of your residence. Persons who are under the age of 18 years are not allowed to use the Website and/or any services available on it.
5. A player shall not allow any other person or a third party; including, without limitation, any minor, to use or reuse the Player's account, accept any prize, or participate in the Gaming System.
6. Players are forbidden from creating multiple accounts. Multiple accounts with the same name, address, or IP address shall be considered one and the same. If it is determined that multiple accounts have been created, BetGRW reserves the right to confiscate any winnings incurred throughout the duration of the registered account(s) and all sports wagers will be void.
7. Accounts Open in Our Discretion: We reserve the right to suspend, disable, or terminate your Account at any time at our sole discretion. Unless otherwise required or directed by the Gaming Commission in accordance with the relevant provisions of the Regulations, all decisions regarding the opening, maintenance, and closing of Accounts rest with us and any decisions we take regarding any aspect of the Software, your participation in or the playing of the Games or any aspect of an Account is final.
8. Personal Information: The Player acknowledges and agrees that the Company may confirm the accuracy of any information that was submitted, with the use of Third-Party Verification services to authenticate the account information and identity of a Player.
9. By registering an account, you grant the Company the right to disclose your identity and any information that you have provided in connection to your account, to anyone who makes a claim or allegation that:
10. To register the Account, you must provide complete and up-to-date information including a mobile number, e-mail address, username, password, answer to your security question, and other mandatory information requested on the registration form.
11. True Identity and One Account - The name on your Account must match your true and legal name and identity and the name on your BetGRW Account registration must match the name on, a government-issued identification card or other payment accounts used to deposit or receive funds in your Account. You are prohibited from holding more than one Account at BetGRW. If you have more than one (1) Account or Accounts in different names, then you must contact us immediately to have Your Accounts managed so that you only have one (1). If you have lost your Account name or password, please contact us for a replacement.
12. All information provided by a player must be accurate and verifiable. If you have provided false information or are unable or unwilling to provide documentation to confirm your information, your account may be terminated and all activity within the account is considered invalid. By registering the Account on the Website, you agree to specify your legal name. We may take action to check the accuracy of the information you provide. You’re not allowed to change this data, but there are cases in which you can individually request for changing of data by contacting Website customer support, such as an honest mistake, etc.
13. We will comply with applicable data protection laws in respect of the personal information you supply to us. Your personal information is processed in accordance with our Privacy Policy, a copy of which is available by clicking www.betgrw.com/privacy.
14. You must treat your account information as confidential, and you must not disclose it to any third party. We are not responsible for any abuse or misuse of your Account by third parties due to your disclosure, whether intentional or accidental, whether active or passive, of your login details to any third party. We will never ask you to reveal your password and will never initiate contact with you to ask you for the memory joggers associated with your password.
15. A "Dormant Account" is defined as an Account that has not made a deposit, withdrawal, or placed a bet/wager for a period of eighteen (18) months.
16. You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of the value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights, and/or claims in connection with these assets, legal, commercial, or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation, and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form.
17. You may close your Account at any time and request a withdrawal of the balance of the Account, subject to the deduction of relevant withdrawal charges. The method of repayment will be at our absolute discretion. To close your Account, you must first cancel any open bets if applicable and contact our customer support team.
18. BetGRW reserves the right to close your Account and to refund to you the "Available to withdrawal” balance, subject to the deduction of relevant withdrawal charges, it’s absolute discretion and without any obligation to state a reason or give prior notice.
19. When we close or suspend an Account for whatever reason, we reserve the right to close any future accounts that may be registered by the same person, device, address, or that may use the same payment wallets or credit cards and void/cancel all bets and transactions of that Accounts.
20. Violation of the said rules/policies for Account Registration/maintaining your BetGRW account will result in the account being permanently closed and the referred accounts will be considered as fraudulent. Any winnings derived from such activities will be deemed as forfeited.
C. DEPOSITING
1. To deposit funds in your Account you must first supply such information as is required, which will depend upon the method of payment that you select for making the deposit. Once you have supplied the required information, you will be able to make a deposit request from the cashier page of your Account.
2. If the player chooses to place any wagers or to play any Games or participate in any tournaments for money, your money will be deposited with and held by us or a third-party service provider(s) pending the outcome of the relevant event, Game, or tournament. Each of the above arrangements is in accordance with these Terms of Service, and the gambling and other laws of Kahnawake.
3. We reserve the right to place a limit on the number of funds that you will be able to deposit at any time at a level that we may determine at our sole discretion. You may request that this deposit limit be altered by contacting our Customer Service team at [email protected].
4. During the Account true process, the Company may offer an application designed for attempting to limit deposits made by a Player within a particular time period, as determined by the Player. As there are multiple options in which a Player may make a deposit(s), no representations whatsoever are made as to the effectiveness of such application. The Player, therefore, accepts sole responsibility for all deposits made with the Company, regardless of any pre-selected deposit limitation.
5. Neither the Company, nor any of its service providers, shall be under any obligation to accept a Player’s deposit request, and the Company shall notify the Player if the deposit request is rejected. If a Player’s deposit is accepted, the Company shall ensure that funds equal to those specified in the Player’s deposit request are credited to the Player’s Account within a reasonable period of time.
6. By depositing You confirm that all deposits are authorized, and you won’t try to decline them or take any action which will cause such payment to be reversed by the third party, to avoid any legitimate liability.
7. You shall only use credit cards and other financial instruments that are valid and lawfully belong to you.
8. By depositing You confirm that all money you deposit into your account is not associated with any illegal activity and, in particular, does not originate from any illegal source.
9. BetGRW doesn’t allow making 3rd party deposits (by a friend, relative, partner, wife, or husband). All payments must be made from an Account/system or credit card that is registered on the Account holder. If the 3rd party deposits are noticed all winnings will be forfeited and the deposit will be returned to the rightful owner of an Account/credit card. If a banking transfer requires a charge while returning money back to the rightful owner, it will be paid by a receiver.
10. If a deposit is disputed (or “charged back”) or is otherwise uncollectible for any reason, any and all winnings generated from the play or bets conducted with that deposit from the time of the applicable deposit until its reversal or failure of collectability shall be invalidated, forfeited and deducted from a Player’s Account balance. In addition, the amount of the initial failed deposit will be invalidated, forfeited, and deducted from the Account balance. In the event that, following such deductions, a Player’s Account balance results in a “negative balance”, he expressly acknowledges and agrees that such negative balance shall constitute an incontestable debt payable by the Player to the Company, due and payable immediately.
11. No Liability for Errors/Omissions: BetGRW shall not be responsible or liable for any errors, mistakes, omissions, or inaccuracies of information or content provided on our Site when depositing; you accept and acknowledge that we are not liable or responsible for any errors or omissions that are made in connection with any Virtual Currency Transaction initiated via the Services. We strongly encourage you to review your transaction details carefully before attempting to deposit using your coin wallet.
12. Taxes and fees in connection with any awarded prize are the sole responsibility of the Player. Prizes cannot be transferred, substituted, or redeemed for any other prize
D. WITHDRAWALS & WINNINGS
1. A user cannot withdraw funds in excess of his/her Account balance.
2. Prior to accepting a withdrawal request. BetGRW will require verification and identification procedures for any withdrawal or reserves the right to carry such verification procedures at any level of withdrawals. All transactions will be checked to prevent money laundering and to ensure that you are who you say you are.
3. BetGRW reserves the right to refuse a withdrawal claim in case of fraud, in which case the Account will be suspended, and the payment will not be processed.
4. Any amount withdrawn by the Player shall be forwarded to the Player pending the results of satisfactory anti-fraud and anti-money laundering screening processes. We reserve the right to request additional forms of identification before sending a withdrawal. If a withdrawal is made before the Terms Conditions are met, all withdrawals will be canceled.
5. Upon completing proper KYC checks as defined by BetGRW, you may only withdraw the maximum amount of $4,000.00 CAD in a seven (7) day period unless a larger amount has been agreed by us.
6. You can only have one pending withdrawal at a time.
7. The Company reserves the right to change the maximum allowed sum for each payment system per one transaction at any time and without prior notification.
8. A withdrawal request will not be processed until all wagering requirements have been met. The player will also need to complete the Credit Card Verification Form and submit the necessary Identification Document in order for us to process the withdrawal request.
9. It will not be possible to withdraw funds marked as “Bonus”, as well as funds stuck in an aborted game.
10. All withdrawal requests are processed within 2-5 banking days, but there are cases where these timing can be longer, depending on payment channels, additional account checks, and public holidays.
11. Withdrawals will be made to using methods available to you on the “Cashier” page.
12. When a withdrawal is canceled, the funds are returned to your Account, and you can make use of those funds accordingly on the Account. BetGRW does not assume any responsibility for any funds lost during gameplay following a withdrawal cancellation either by you or by us.
13. Winnings - Players may only win a maximum dollar amount of $4,000.00 CAD per week; this includes individual bets and cumulative totals. BetGRW reserves the right to refuse or limit any wager. However, winnings resulting from the Parlay Challenge and Progressive Jackpots are exceptions to the weekly win maximum limits.
14. If BetGRW mistakenly credits your account with winnings that do not belong to you, whether due to a technical or human error or otherwise, the amount will remain property of BetGRW and the amount will be deducted from your account. If prior to BetGRW becoming aware of the error you have withdrawn funds that do not belong to you, without prejudice to other remedies and actions that may be available at law, the mistakenly paid amount will constitute a debt owed by you to BetGRW. In the event of incorrect crediting, you are obliged to notify BetGRW immediately.
E. FRAUDULENT ACTIVITIES AND PROHIBITED TRANSACTIONS
The Company has a zero-tolerance policy towards inappropriate play and fraudulent activity. If, in BetGRW's sole determination, you are found to have cheated or attempted to defraud the Company or any other user of any of the Games in any way including but not limited to game manipulation or payment fraud, or if the Company suspects you of fraudulent payment, including use of stolen credit cards, coin wallets or any other fraudulent activity or prohibited transaction (including money laundering), the Company reserves the right to suspend and/or close your Account and to share this information (together with your identity) to other online gaming sites, banks, and appropriate agencies.
1. The Player's participation in the Gaming System is personal and not professional. BetGRW reserves the right to limit steam plays; wise guy action, actions considered by site management as bonus abuse, arbitrage, cross-site hedge bets, horse pool manipulation, fraud or security risk, and any other actions deemed by management that purposefully or accidentally circumvent site or bonus rules and regulations.
2. Abuse of System Vulnerability - The Company has a zero-tolerance policy towards inappropriate play and fraudulent activity. If, in BetGRW's sole determination, you are found to have cheated, attempted to defraud the Company or any other user of any of the Games in any way including but not limited to game manipulation, Abuse of System Vulnerability, payment fraud or if the Company suspects you of fraudulent payments, including use of stolen credit cards, coin wallets or any other fraudulent activity or prohibited transaction (including money laundering), the Company reserves the right to suspend and/or close your Account and to share this information (together with your identity) to other online gaming sites, banks, and appropriate agencies.
3. Malfunction, System, or Human Error – BetGRW reserves the right to void any winnings that were obtained as a result of hardware/software error, malfunction, or human error. In the event of any such malfunction or error, all wagers and winnings are void.
4. Use by players of external player assistance programs ("EPA Programs") which are designed to provide players with an unfair advantage over their opponents is expressly prohibited. We define EPA Programs as including computer software and non-software-based databases or profiles (e.g., websites and subscription services) and we consider access to or the ability to gather data or information on other players by any means that would not be accessible via their own first-hand experience (i.e., observation of gameplay) to be "unfair.” We reserve the right to close Accounts and void all winnings in said Accounts if we establish, at our reasonable discretion, the use of an EPA Program.
5. The Player acknowledges that full freedom from errors or incompleteness is impossible to achieve with respect to computer software. Should a Player become aware that the software contains an obvious error or incompleteness, he undertakes to refrain from taking any advantage whatsoever thereof. Moreover, promptly upon becoming aware of such error or incompleteness, the Player shall notify the Company in writing or by calling the BetGRW Customer Service team at [email protected].
6. Any dispute arising out of or relating to the Gaming, prizes, website, client application, BetGRW; and/or any e-commerce provider utilized shall be governed by the laws of Kahnawake, excluding choice of law principles.
7. Players of BetGRW are eligible to receive free money bonuses from time to time, including a free money bonus when signing up and for referrals. Said free money bonuses, as to their amount and issuance, shall be subject to the discretion of BetGRW and shall be non-transferable and non-refundable. Free Money can only be spent along with real money at a pre-determined ratio set by the casino and sportsbook manager, and these ratios are available to view in the Help Section of the BetGRW website. Contact our Customer Service team for specific bonus rules if you have further questions about bonuses.
8. The Company reserves the right to refuse payment to anyone that is found to be a party to any organized wagering syndicates dedicated to changing and manipulating the odds available on the BetGRW website.
Fraud, Money Dumping, and Collusion
Indemnity
You agree to hold BetGRW, its employees, officers, directors, licensees, licensors, affiliates, vendors, suppliers, and subsidiaries harmless and further agree to fully indemnify them from any and all costs, expenses, liabilities, and damages whatsoever that may arise as a result of your breach of this Agreement. Moreover, you understand and agree that (without prejudice to your other rights and remedies) BetGRW records shall be the final authority in determining the terms of your participation in the Games, the activity resulting therefrom, and the circumstances in which they occurred.
Bonus Abuse
At BetGRW's option, a win may be subject to verification by an independent judging organization before any payment is made. Decisions of the judging organization are final, binding, and conclusive in all matters. A player's sole remedy for any error or mistake by BetGRW in connection with a wager placed on BetGRW 's system shall be a replacement wager.
1. A Player or group of players working together in any fashion, also known as a syndicate, (to receive either eCash winnings or Activity bonuses) may only have one BetGRW account in total, and any redundant Accounts will be consolidated into one account. An administration fee may be charged, and payouts refused for each redundant account, at the discretion of the Company.
2. If you lose your account privileges with BetGRW due to misrepresentation, fraud, or purchase disputes, the Company reserves the right to terminate a Player’s Account and all transactions from the account in question may be immediately reversed at the sole discretion of the Company.
3. From time to time, the Company may run special promotions, contests, tournaments, and may establish rules and regulations governing the conduct of those promotions, contests, and tournaments. The Company or a third party shall post these rules on the Internet, and the Player Service Representatives of BetGRW shall enforce the rules.
4. Bonus programs are intended for recreational bettors only. Professional bettors or bettors considered to be abusing the bonus system by any means may have bonuses revoked and be subject to further sanctions, at the discretion of the Company’s management.
F. RIGHTS, LIABILITIES, AND RESPONSIBILITIES
1. The Company takes no responsibility for notifying winners other than to update the information available in the wager account summary statement.
2. At the Company’s discretion, a win may be subject to verification by an independent judging organization before any payment is made. Decisions of the judging organization are final, binding, and conclusive in all matters. A player's sole remedy for any error or mistake by the Company in connection with a wager placed on the BetGRW website shall be a replacement wager.
3. Regarding BTC or crypto payouts, if applicable, BetGRW will payout to the address sent by the player, and the company is in no way responsible for any mistakes made by the player when sending the wallet address, nor any Bitcoin/crypto-related software or service, e.g., forgotten passwords, accidental deletion of wallets unauthorized access to users' wallets and/or accounts, etc. If you have any questions regarding this process, please contact the customer support team.
4. BetGRW shall reserve the right to suspend or withdraw any game at its' absolute discretion.
5. All personal details of all users will be held in confidence unless users agree to their identities and details being used for future publicity purposes.
6. In the event of the cancellation of any game, sports event, or horse or dog race event, for any reason, BetGRW will not be liable.
7. BetGRW will not be liable for any action, damage or loss in the following scenarios:
8. BetGRW accepts no liability for any damages, which may be caused to the Player by the interception or misuse of any information transmitted over the Internet.
9. These Terms and Conditions constitute the entire Agreement and understanding between BetGRW and the Player. In the event of there being a discrepancy between the English language version of these Terms and Conditions and any other language version, the English language version will be deemed to be correct.
10. By registering for an account and/or participating in any tournament offered on the Site, you acknowledge that all information contained on the Site may be protected, in all forms and media, by one or more valid copyrights, patents, trademarks, trade secrets, or other proprietary rights, and that all such rights are owned by the Site. You may not modify, publish, participate in the transfer or sale of, create derivative works from, or in any way exploit this information, except that you may download one copy for your personal, noncommercial home use only, provided you keep intact all copyright and other proprietary notices.
11. By registering for an account, you agree that the Site may display your username and tournament records. By accepting any prize from the Site, you agree to allow the Site to print, publish, broadcast, and use, worldwide, in any media and at any time, your name, picture, voice, likeness, and/or biographical information for promotional purposes without additional compensation.
12. If you send comments or suggestions, including, but not limited to, notes, text, drawings, or computer programs, to the Site, such submissions shall become, and shall remain, the sole property of the Site. No submission shall be subject to any obligation of confidence on the part of the Site. The Site shall exclusively own all rights to and shall be entitled to unrestricted use of, all such submissions without compensation to you.
13. The Website and the Services are intended solely for recreational, entertainment purposes. We are committed to ensuring that players have the ability to manage or limit their play on the Website. If gambling is negatively affecting your personal or professional life, please refer to the resources available here to seek counsel or assistance. The site footer has a link or links to responsible gaming resources.
14. Within the account registration process, Company may offer an application designed for attempting to limit deposits made by players within a particular time period, as determined by the Player. As there are multiple options in which the Player may make a deposit(s), no representations whatsoever are made as to the effectiveness of such application. The Player, therefore, accepts sole responsibility for all deposits made with the Company regardless of any pre-selected deposit limitation.
15. You have the option of setting your play limits to zero or completely closing the Account if you believe you have a gambling problem. We honor all such directions immediately. Please contact Customer service immediately if you feel that you have a gambling problem. Our team will verify your identity and then close your account. Please note that if you close your account due to a gambling problem, we will not re-open it under any circumstance.
16. BetGRW reserves the right to modify its services offered and the company’s terms and conditions at any time without prior notice. The modification includes but is not limited to marketing promotions, bonus policy, game events, site content, deposit and withdrawal policy, requirements, terms, etc. Any changes will be effective immediately upon posting the revisions on the website. The Player’s continued use of the site following the posting of changes or modifications confirms the player’s full understanding and acceptance.
G. BETTING RULES
1. You participate in the Games on your own behalf and not on behalf of any other person.
2. You understand that by participating in the Games you take the risk of losing money deposited into your Account.
3. BetGRW Accepts bets or/and wagers for sporting events that are presented on the Website. All such bets/wagers are subject to the rules applicable to each sport, e.g., Basketball, Tennis, E-Sports, etc.
4. You cannot make wagers exceeding your Account balance.
5. Before an event starts, BetGRW reserves, at its own discretion, the right to void or cancel part or whole of a bet even after its acceptance without providing any reason to the user. After the event start, BetGRW reserves, at its own discretion, the right to void or cancel part or whole of a bet, even after its acceptance if there is a valid reason for this, such as: - a mistake in the wording (palpable error) of the event, odds or starting time; - the user attempt to bypass the limits (potential payout) and risk management by placing multiple, identical or similar bets or opening multiple Accounts; - the user is getting advantage of any public announcement or secret information he has access to that determines the outcome of the bet; - the user combines related bets; - the user is actively participating in the event, e.g. as a Player, Referee, Manager or has direct or indirect relationship with events participants; - Website suffers a technical error offering wrong odds or events; - any other valid reason duly communicated to the user upon request.
6. BetGRW reserves the right to cancel all bets of an event if there is any change regarding the venue of the event. This is the same if there are radical changes in the circumstances of an event such as the length of playing time, the distance in a race speed or the number of periods, etc.
7. The results of all tournaments offered within the Gaming System depend on the number and skill level of the players participating in such tournaments; precise odds of winning are therefore unavailable.
8. Prizes are generally cash amounts that are deposited directly into winners' accounts. The cash value of prizes offered in Limited Entry Tournaments will be disclosed at the beginning of such tournaments. If a Limited Entry tournament must close prematurely, such as for maintenance or technical problems, the prize for the tournament will be proportional to how full the tournament was at the time of closing. The cash value of prizes offered in Unlimited Jackpot Tournaments will depend on the number of participants participating in such tournaments and will not be available until such tournaments have ended.
9. The results and winners of each tournament offered within the Gaming System will be determined by BetGRW. By registering and/or participating in any tournament, you agree to be bound by these determinations.
10. In case of a malfunction or disruption of service for which the Gaming System is responsible that prevents you from completing a tournament in which you have begun to participate, the Company will, upon receipt of a refund request, refund the entry fee charged for that unfinished tournament only. The Company reserves the right to determine, in its sole discretion, whether it is responsible for any such malfunction or disruption. The Company reserves the right to limit your tournament play or terminate your account should The Company determine, in its sole discretion, that you have intentionally caused such a malfunction or disruption. The Company is not liable for any potential winnings from any unfinished tournament.
11. BetGRW games are played over the Internet which reaches virtually every country in the world. Some of these jurisdictions have not addressed the legality of Internet gaming, while some have specifically made Internet gaming illegal. In practical terms, it is impossible for BetGRW to determine the state of the law in every country, state, and province around the world on an ongoing basis. Therefore, by clicking the "I agree" button, you are taking sole responsibility for your internet activity. Should there be any discrepancy in the legality of any transactions between yourself and BetGRW, or any of its affiliates, the matter shall be determined by a court of competent jurisdiction in the country of Kahnawake, which is where BetGRW is incorporated and where it conducts business. Any matter to be adjudicated shall be determined utilizing the laws of Kahnawake.
12. Before an event starts, BetGRW reserves, at its own discretion, the right to void or cancel part or whole of a bet even after its acceptance without providing any reason to the user. After the event start, BetGRW reserves, at its own discretion, the right to void or cancel part or whole of a bet, even after its acceptance if there is a valid reason for this, such as: - a mistake in the wording (palpable error) of the event, odds or starting time; - the user attempt to bypass BetGRW limits (potential payout) and risk management by placing multiple, identical or similar bets or opening multiple Accounts; - the user is getting advantage of any public announcement or secret information he has access to that determines the outcome of the bet; - the user combines related bets; - the user is actively participating in the event, e.g. as a Player, Referee, Manager or has direct or indirect relationship with events participants; - Website suffers a technical error offering wrong odds or events; - any other valid reason duly communicated to the user upon request.
13. The outcome of a market is settled once this is determined. BetGRW takes the right to settle the game results in case a market is not determined earlier in the game. This rule works in terms of the normal duration of the match being concluded and if no conditions are stated in the market description on the Website. For example Example 1: Match-winner 1X2 market of an event is determined after the end of the normal duration (regular time) of the event. Football (Soccer) 1x2 Match Winner is determined after the 90 min, including any extra minutes called by the referee of the match as “normal duration”. When the game is played in Overtime (the regular time cannot determine the winner), all markets state that this is a subject to pay “include overtime” after completion of the game. If there are any penalty kicks (or other decisive moments) they’re not taken into consideration unless another is stated in the market. If the beginning of the game is delayed for whatever reason, the event can be kept open, and all bets can remain open 48 hours from the official start time. Nevertheless, BetGRW reserves the right to void such bets in its direction and refund the Users’ stakes back. All bets can remain open and be calculated due to the game results by the decision of BetGRW when the organizer continues the abandoned event within 48 hours after starting time. In case the abandoned event does not continue with the decision of the organizer within 48 hours after its starting, BetGRW will settle all determined markets that were completed on the pitch. In addition, BetGRW will cancel another and refund the stakes to players. There are exceptions to the general rule: The 48 hours rule is not supported in the Tennis games. All bets are available until the referee or official representative determines the winner. Nevertheless, there are cases in which a player retires. In this situation, all markets that are determined on the court are settled accordingly and all the rest declared void and stakes returned to players. If there are any doubts about the retirement of a player before the last point is concluded, the market of the match-winner is canceled. Nevertheless, all markets that relate to the specific sets or games that are determined, are settled accordingly. Baseball games. The 48 hours rule is supported. When two teams are playing 2 games in a row they are considered as Game 1 and Game 2 and will be settled as chronologically played with all bets valid. For the avoidance of doubt, if Team A plays Team B twice, the result of Game 1 will count for bets offered on Game 1 as originally scheduled and the result of Game 2 will count for bets offered on Game 2, as originally scheduled. The 48 hours rule is valid. (e.g., if a football match is abandoned in the second half, the markets of the first half will be settled normally). (e.g., in the example above, the markets of the second match have not been decided) will be void and stakes will be refunded to customers.
14. Explanation of specific Betting Types: If there is at least one Scorer when the match is abandoned, all bets made on the first Goalscorer will be applied and the last will be canceled. A player will be determined as a winner according to the Goalscorer market at any time, and other players’ bets are void. Head 2 Head Bets: These bets are defined by a prediction about taking the higher position, getting more points or results, between two players. If two players get the same result or play out a draw, all bets will be void. Outright or Futures Bets: These bets are defined as a prediction about taking the higher position, getting more points or results among the players or teams (3+). Outright or Futures bets work if all participants actively take part in the event. If there are participants that do not take part in the event, all odds that were placed on other participants will be amended and settled with a reduction in the odds. The reduction includes the same margin applied to the missing participants. If two or more participants take the same result (play in a draw), the applicable odds will be equal to the accepted odds divided by the number of tie participants (e.g., with equal odds 2.70 and three tie participants the final odds will be: 2.70 / 3 = 0.90), unless the official representative chooses only one winner with an additional statistic criterion (e.g., assists). Booking Markets: These are yellow and red cards. The yellow one counts as one card and the red, two. If a player gets two yellow cards in a row that are changed into a red card, this counts as three cards. In general, a player cannot receive more than three cards. A settlement will be based on all available card data that will appear during the normal event’s playing time. The cards are shown after the final whilst won’t be considered. The cards of a player who did not take part in the game (players that have already been replaced, coaches, players on the bench who have not taken part in the game) will not be considered. Booking markets with points In general, a player cannot get over 35 points during the game. A yellow card brings 10 points, the red one is counted as 25 points, and the second yellow-red card– 25. The second yellow card for a player who leads to a red card is not counted. Corners The corners are considered for the relevant market settlement only if they have been taken. If the corner is given but not taken, it will not be counted. Intervals The period from 00:01 until the completion of the minute indicated as the end minute is stated as the first interval. To exclude doubts, the interval 1-15 min is considered the period from 00:01 to 15:00, and the interval 30-45 min is considered the period from 30:01 until the end of the First Half accordingly. The interval 75-90 min is considered the period from 75:01 to the end of Full Time. The referee on its direction considered the last time interval from the minute indicated until the end of the period.
15. Bets by order and from bookmakers as well as betting agents are not permitted. Bets on events in which the bettor is participating (“participating” in this sense relates to those persons involved as a sportsperson, athlete, as an owner, trainer, or functionary of a participating club) or those which are commissioned by any person participating, are not permitted. In addition, bets on the league, cup, or other events in which the respective club/ organization is participating may not be placed or commissioned by those persons considered to be participating in the respective event. In the case of violation of these regulations, BetGRW reserves the right to refuse payment of any winnings and already invested stakes as well as to cancel any bets. BetGRW takes no responsibility for knowing if the user is a member of one of the mentioned groups. This means that BetGRW is entitled to undertake any necessary measures at any time after the user has become known as being a member of one of the mentioned groups.
16. All bets with BetGRW are considered to be placed and received in Kahnawake.
17. All contractual issues between yourself and BetGRW, or any of its affiliates, that are disputed, shall be resolved by a court of competent jurisdiction in the country of Kahnawake.
18. All contracts shall be interpreted in accordance with the laws of Kahnawake.
H. BONUSES AND FREE MONEY
1. Bonus Cash may be awarded to you when you make a deposit, redeem a promo code, refer a friend to the site, win a prize in a free-entry contest such as NFL Draft contests or Survivor contests, and free-entry casino game tournaments.
2. Bonus Cash is non-refundable, non-transferable and has no cash value.
3. Your Bonus Cash balance is not withdrawable in whole or in part.
4. You may decide not to accept Bonus Cash awards when you make deposits via the cashier. Simply click the bonus toggle switch to OFF each time you deposit and do not wish to receive Bonus Cash for your deposit.
5. When you are awarded Bonus Cash, you typically will need to complete a Playthrough Requirement for your Bonus Cash balance to transfer over to your Real Cash balance.
6. The website will track your Playthrough Requirement, as well as your Playthrough Achieved value. When your Playthrough Achieved value meets the Playthrough Required value, your Bonus Cash associated with that Playthrough Requirement will transfer to your Real Cash balance.
7. Playthrough required and achieved is visible from the Cashier Withdrawal page on the site.
8. To achieve Playthrough, simply wager on any sports event or Casino game, or any other gaming product on the site. Playthrough will be achieved at the completion of the spin/draw/round played, or for sports wagers, the playthrough will be achieved at the time the wager is graded. Wagers on games that are not completed, or on sports or races that are refunded, canceled, or scratched, will not count towards playthrough requirements.
9. Playthrough is not achieved equally on all products. For instance, 100% of your wager amounts on slot games will count for playthrough. (Example: Wager 50 spins on a slot game at $1 wager per spin, and you will achieve $50 in the playthrough. Wagering $50 on a blackjack game may only count as $10 playthrough achieved).
10. In most places on the site, we will combine your Real and Bonus cash balances into one displayed amount. Example: If you have $100 in Real Cash and $75 in Bonus Cash, you’ll see a balanced display of $175.00 at the top of the site, or while you are playing a casino game. You may see the actual amount of Real Cash and Bonus Cash balances by clicking your balance at the top of the page, or by visiting the Cashier Withdrawal page.
11. While you have a bonus cash balance, any wagers you place will be made 50% from real cash and 50% from bonus cash. Any payouts from wagers will be paid 50% into real cash and 50% into bonus cash if you have required Playthrough remaining.
12. If you are awarded Bonus Cash and wish NOT to use it, you must contact our customer service team to request removal of the bonus cash and allow them to remove it BEFORE you make a wager. Once you have wagered with the Bonus Cash it cannot be removed, and all Bonus Cash rules and conditions shall apply.
13. Any abuse of the Bonus Cash system may result in the loss of Bonus Cash and any payouts associated with the wagering activity, as well as possible suspension or termination of the account.
14. Management may alter the Bonus Cash rules and conditions at their discretion at any time.
15. With regards to Bonus Cash usage, rules violations, or potential abuse cases, the management decision is final.
16. Playthrough chart details: This chart shows how much of a wager on a certain product will count towards playthrough requirements:
| 100% of wager amount contributes to Playthrough |
| Slots Games | ||||
| Keno Games | ||||
| Scratch Cards | ||||
| Pull Tabs | ||||
| Sic Bo Games | ||||
| Tournament Entries |
| 50% of wager amount contributes to Playthrough |
| Sports Bets | ||||
| Video Poker Games | ||||
| Caribbean Poker Games | ||||
| Shooter / Arcade / Fishing Games |
| 20% of wager amount contributes to Playthrough |
| Three Card Poker Games | ||||
| Baccarat Games | ||||
| Casino Hold'em | ||||
| Dragon Tiger |
| 15% of wager amount contributes to Playthrough |
| Blackjack Games | ||||
| 1-100 Games |
17. NON-DEPOSIT CASH CREDIT, FREE BET, AND NON-DEPOSIT BASED PROMOTION TERMS AND CONDITIONS
The following terms and conditions apply to all promotions where credit has been given to an account where no customer deposit has been made or where any bonus given without a customer deposit having been made to obtain said bonus. In this case:
Bonus validity date
Maximum amount that can be won and claimed as a bonus.
Rollover: When the bonus is a no deposit free amount, the bonus amount is multiplied by 20 times (Ex: $100 x 20 = $2,000).
18. Wagering contributions to meet rollover requirements on our bonuses are as follows:
Between 20x and 40x rollover on all games and sportsbooks except those listed below.
Rollover Exceptions:
Bets on the following games are worth 25% of your play/rollover value:
Bets on the following games are worth 50% of your play/rollover value:
19. Any and all decisions made by the company regarding promotional bonus codes, non-deposit bonuses, rollover amounts, and types, and the usage of any promotional code is indisputable and final so it is the customer's responsibility to ensure that they are aware of the requirements associated with the promotion/s that they would like to redeem before placing any/all wager that or use said promotions.
20. To complete the rollover and to get a payout, Customers must deposit a minimum real money amount of $25 actual funds otherwise the withdrawal request will not be processed. To qualify, this amount must be deposited after the non-deposit bonus is given.
21. All wins from any Instant Cash Credits and Non-Deposit Bonuses which come eligible for withdrawal after their play-through requirement are limited to a maximum payout of $500.
22. For all Non-deposit bonuses except free bets, the customer must comply with their Playthrough Requirements and must make a minimum of 10 individual, unrelated wagers to fully complete the rollover requirements.
23. Examples of invalid, related wagers include (but are not limited to):
24. Making a deposit after completing the rollover and wagering requirements on the first-time deposit bonus does not remove or alter the restriction.
25. Customers are subject to other standard withdrawal rules and conditions.
26. Forfeiting bonuses will result in bonuses and any subsequent winnings associated with the bonuses to be removed.
I. PROMOTIONS
1. Every individual promotion will come with its own set of specific promotional terms and conditions (the “Promotional Terms”) in addition to these Terms. You should therefore read these Terms in combination with the applicable Promotional Terms for any competition, bonus, or promotion you wish to enter.
2. By participating in promotions, you agree to be bound by these Terms and Promotional Terms.
3. If for any reason, a promotion does not have the Promotional Terms, such promotion will by default be governed by these Terms.
4. Each of the Promotion Terms regulating the implementation of any promotion is independent of the rest of the Terms. In case if one of the provisions is unsuitable or incorrect, the remaining Promotion Terms remain in force.
5. Participation in a promotion will be deemed to constitute full and unconditional acceptance of the Terms which includes these Promotional Terms and any applicable Promotional Terms and that our decisions are final and binding in all respects.
6. BetGRW reserves the right to terminate or cancel any current promotion without prior notification. Any user who infringes the Promotional Terms will be disqualified from any reward derived from said promotion.
7. BetGRW has the right to withhold any credits, bonuses, coupons, loyalty points, or prizes awarded as part of a promotion at its own discretion.
8. BetGRW has the right to inform users about current promotions or any updates by e-mail, SMS, chat, Whatsapp, social media, mobile phone, Internet browser notification, or mobile application.
9. The company disclaims any liability for inaccurate information, whether caused by the Website, user's equipment used in a promotion, or by human or technical errors related to the submission of entries.
J. PRIVACY POLICY
K. ABUSIVE OR OFFENSIVE LANGUAGE
1. Abusive or offensive language will not be tolerated on the chat boards, Games, phone, email, or otherwise by a Player on BetGRW or with BetGRW staff.
2. Violation of this policy will result in the suspension of playing privileges or such other action as may be reasonably required by the Company to ensure compliance. In addition, Players are not entitled to make untrue and/or malicious and/or damaging comments about the Company, its employees, consultants, vendors, or suppliers or about the Company’s operation in any media outlet or public forum. Damages for such actions may result in forfeiture of Account Balance or legal action.
L. RESPONSIBLE GAMING
1. The Company is committed to ensuring that its Players have the ability to manage or limit their play on the Website.
2. A Player has the option of setting his play limits to zero or completely closing the Account if he believes that he has a gambling problem. We honor all such directions immediately.
3. The Company urges a Player to contact Player Service immediately if he feels that he has a gambling problem. The Customer Service team will verify the Player’s identity and then close the account.
4. Please note that if a Player chooses to close the Account due to a gambling problem, the Company will not re-open it under any circumstance. To know more about our Responsible Gaming Policy, please click BetGRW.com/responsiblegaming.
M. AGREEMENT & ADMISSIBILITY
1. These Terms, the Privacy Policy, the Cookies Policy, and any document expressly referred to in them and any guidelines or rules posted on the Website constitute the entire agreement and understanding between you and BetGRW with respect to this Website and save in the case of fraud it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and BetGRW with respect to this Website.
2. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relate to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
3. If any provision of these Terms is held to be illegal or unenforceable, such provision shall be severed from these Terms and all other provisions shall remain in force unaffected by such severance.
4. In case of inconsistency of textual content between language versions, the English version of the Website shall prevail.
5. These Terms are governed by the laws of Kahnawake and the parties agree to the jurisdiction of the Kahnawake courts and to the rules of arbitration in accordance with applicable law.
N. COPYRIGHT
1. We are the sole owners of the trademark BetGRW and the BetGRW logo. Any unauthorized use of the BetGRW trademark and the BetGRW logo may result in legal action or prosecution.
2. https://www.betgrw.com is the uniform resource locator of the Website operated by BetGRW and no unauthorized use may be made of this URL on another website or digital platform without our prior written consent.
3. BetGRW is the owner or the rightful licensee of the rights to the technology, software, and business systems used within this Website.
4. The contents and structure of the BetGRW’s Website pages belong to BetGRW, all rights reserved. The copyright in this Website including all text, graphics, code, files, and links belongs to BetGRW and the site may not be reproduced, transmitted, or stored in whole or in part without our written consent. Your registration and use of our system do therefore not confer any rights whatsoever to the intellectual property contained in our system.
5. You agree not to use any automatic or manual device to monitor the Website pages or any content therein.
6. Any unauthorized use or reproduction may be prosecuted.
O. KYC & AML (Anti-Money Laundering Policies)
1. BetGRW is operated by Grand Royal Wolinak S.E.C Registration number No. 102592536, and has its headquarters address located at Kahnawà:Ke Mohawk Territory, Quebec, Kahnawake.
2. We seek to offer the highest security to all our users and customers on BetGRW. To facilitate this process a three-step account verification is completed to ensure the identity of our customers. The reason behind this is to prove that the details of the person registered are correct and the deposit methods used are not stolen or being used by someone else, which is to create the general framework for the fight against money laundering. We also take into the accord that depending on the nationality and origin, the way of payment and for withdrawing different safety measurements must be taken.
3. BetGRW puts reasonable measures in place to control and limit money-laundering risk, including dedicating the appropriate means of monitoring and account review.
4. BetGRW is committed to establishing anti-money laundering (AML) safeguards and the prohibition of any money-laundering activity according to EU guidelines and compliance standards and requires management & employees to enforce these standards in preventing the use of its services for money laundering purposes.
5. The AML program of BetGRW is designed to be compliant with the following policies and directives:
6. Money Laundering Definition: Money Laundering is understood as:
Please note: Money laundering shall be regarded as such even when the activities which generated the property to be laundered were carried out in the territory of another Member State or in that of a third country.
7. BetGRW AML & KYC Policies
Organization of the AML unit for BetGRW
In accordance with the AML legislation listed above, BetGRW has appointed and designated personnel for the prevention of ML. The full management of BetGRW has oversight of these internal procedures. Furthermore, an AMLCO (Anti Money Laundering Compliance Officer) is designated for the enforcement of the AML policy and procedures within the BetGRW System. The AMLCO has been placed under the direct responsibility of the General Management.
AML policy changes and implementation requirements
Each major change of BetGRW AML policy is subject to the approval of the general management of BetGRW and the AML compliance officer.
Step-one verification
Step-one verification includes information to be gathered through a form that must be completed by every user and customer to withdraw funds without regard for the choice of payment, the amount of payment, the amount of withdrawal, the choice of withdrawal, and nationality of the user/customer. The following information must be completed: the full legal name of the user, their date of birth, country of usual residence, gender, and full legal address.
Step-two verification
Step two verification must be done by every user that deposits more than $2,000 CAD (two thousand Dollars Canadian or equivalent) or withdraws more than $2,000 CAD (two thousand Dollars Canadian or equivalent) or sends or transfers another user (if allowed) more than $1,000 CAD (one thousand Dollars Canadian). Until Step-two verification is done the withdrawal, tip or deposit will be placed on hold. Step two verification will require the user or customer to send us their appropriate government ID. The user/customer must make a color scan/copy or take a picture of their ID and submit it to BetGRW upon request. All data must be clearly visible in the copy, scan, or picture to be considered. Only an official ID may be used for ID verification, depending on the country, the type of accepted IDs may be different. There will also be an electronic check to ensure that the filled-in Data from the Step-one verification is correct and matches the ID. An electronic check will also be done via two different databanks to ensure the user's information matches the filled document and the name from the ID. If the electronic test fails or is not possible the user/customer is required to send in confirmation of his current residential address. A certificate of registration by the government or a similar type of document is required.
Step-three verification:
Step three verification must be done by every user that deposits or withdraws more than $5,000 (Five Thousand Canadian Dollars or its equivalent) or transfers, if applicable, another user more than $3,000 (Three Thousand Canadian Dollars). Until Step-three verification is done the withdrawal, tip or deposit will be placed on hold. For Step-three a user/customer will be asked for a source of wealth document.
For convenience, BetGRW may offer the user the opportunity to complete multiple steps at the same time or all three steps at once.
Verification of Customer Identification
The formal identification of customers on entry into commercial relations is a vital element, both for the regulations relating to money laundering and for the KYC policy.
This identification relies on the following fundamental principles:
A copy of your passport, ID card, or driver’s license, each shown alongside a handwritten note mentioning six random generated numbers and a second picture with the face of the user/customer is required. The user/customer may blur out every information, besides the date of birth, nationality, gender, full legal name, and the picture. To secure their privacy.
Please note that all four corners of the ID must be visible in the same image and all details must be clearly readable besides those named above. We might ask for all details if necessary.
An employee or designate of BetGRW may complete or request additional checks, if necessary, based on the situation.
Proof of Address
Proof of address will be done via different electronic checks, which use a minimum of two different databases. If an electronic test fails, the user/customer has the option to submit a manual proof of address.
This can include a recent utility bill sent to your registered address, issued within the last 3 months, or an official document made by the government that proves your address and state of residence. For example, An electricity bill, water bill, bank statement, or any governmental notice addressed to you.
To make the approval process as speedy as possible, please make sure the document is sent with a clear resolution where all four corners of the document are visible, and all text is readable.
An employee or designate of BetGRW may do additional checks, if necessary, based on the situation.
Source of Funds Verification
If a player deposits more than a Five Thousand Canadians, there is a process of understanding which includes a statement of the source of wealth (SOW).
Examples of SOW include:
It is critical that the origin and legitimacy of that wealth are clearly understood. If not possible an employee may ask for an additional document or proof.
The account will be placed on hold status if the same user deposits the amount stated previously through one or cumulatively through multiple transactions. If this occurs an email will be sent to the user requiring them to provide the above information.
BetGRW may also ask for proof of bank card or credit card to further ensure the Identity of the user/customer.
Basic documentation for Step-one
The basic document will be accessible via the user’s account profile page on BetGRW. Every user must complete the following minimum information. This may be collected upon registration in advance.
The profile will be created, saved, and stored on the system; an employee may do additional checks based on the situation.
Risk Management
To deal with the different risks and different states of wealth in different regions on the earth BetGRW will categorize every nation into three different regions of risk.
Region One - Low risk
For every nation included in Region One, including Canada, the three-step verification is done as described earlier.
Region Two - Medium Risk
For every nation from Region Two, the three-step verification will be completed at lower deposit, withdrawal, and tip amounts. Step one will be done as usual. Step two will be completed after depositing $1,000 (One Thousand Dollars Canadian or equivalent), withdrawing $1,000 (One Thousand Dollars Canadian or equivalent), or tipping another user/customer $500 (Five Hundred Dollars Canadian or equivalent). Step three will be completed after depositing $2,500 (Two Thousand Five Hundred Dollars Canadian or equivalent), withdrawing $2,500 (Two Thousand Five Hundred Dollars Canadian or equivalent) or tipping another user/customer $1,000 (one thousand Dollars). Also, users from a low-risk region that change cryptocurrency in any other currency will be treated like users/customers from a medium-risk region.
Region Three - High Risk
Regions of high risks will be banned. High-risk regions will be regularly updated to keep up with the changing environment of a fast-changing world.
Additional Security Measures
An AI process may be employed which is overseen by the AML Compliance Officer. This process will look for any unusual behavior and report it immediately to a fraud & risk agent of BetGRW. After initial review, an authorized senior BetGRW employee will personally review and re-verify all checks which are done by the AI or other fraud and risk employees. An authorized employee of BetGRW may then request additional checks from the user according to the situation.
In addition to manual and standard AI reviews of account behavior, an appointed data analyst supported by modern, electronic, analytic systems will look for unusual behaviors which may include depositing and withdrawing without longer betting sessions, attempts to use a different bank account or address for Deposits and Withdrawals, nationality changes, currency changes, behavior, and activity changes as well as checks to determine if an account continues to be used by its original owner.
Enterprise-wide Risk Assessment (EWRA)
As part of its risk-based approach, BetGRW has conducted an AML “Enterprise-wide risk assessment” (EWRA) to identify and understand risks specific to BetGRW and its business lines. The AML risk policy is determined after identifying and documenting the risks inherent to its business lines such as the services the website offers. The Users to whom services are offered, transactions performed by these Users, delivery channels used by the bank, the geographic locations of the bank’s operations, customers and transactions, and other qualitative and emerging risks.
The identification of AML risk categories is based on BetGRW understanding of regulatory requirements, regulatory expectations, and industry guidance. Additional safety measures are taken to take care of the additional risks the world wide web brings with it.
Moreover, the EWRA is re-assessed on an annual basis.
Ongoing Transaction Monitoring
AML-Compliance ensures that an “ongoing transaction monitoring” is conducted to detect transactions that are unusual or suspicious compared to the customer profile. This transaction monitoring is conducted on two levels:
The First Line of Control
BetGRW works solely with trusted Payment Service Providers which all have effective AML policies in place to prevent suspicious deposits from ever taking place even without the proper execution of KYC procedures from the user.
The Second Line of Control
BetGRW makes its full network-aware so that any contact with the customer or player or authorized representative must give rise to the exercise of due diligence on transactions on the account concerned. These processes include:
The Third Line of Control
As the last line of defense against AML BetGRW will do manual checks on all suspicious and higher-risk users to seek to prevent money laundering. If fraud or Money Laundering is found to have occurred, the relevant authorities will be informed.
Reporting of Suspicious transactions on BetGRW
In its internal procedures, BetGRW describes in precise terms, for the attention of its staff members, when it is necessary to report and how to proceed with such reporting. Reports of atypical transactions are analyzed within the AML team in accordance with the precise methodology fully described in the internal procedures.
Depending on the result of this examination and based on the information gathered, the AML team will decide whether it is necessary or not to send a report to the FIU, in accordance with the legal obligations provided in the Law of 18, September 2017.
BetGRW will decide whether it is necessary to terminate the business relations with the user/customer per term of the User Service Agreement.
AML & KYC Procedures
The AML rules, including minimum KYC standards, will be translated into operational guidance or procedures that are available on the Intranet site of BetGRW.
Record keeping
Records of data obtained for the purpose of identification must be kept for at least ten years after the business relationship has ended. Records of all transaction data must be kept for at least ten years following the carrying out of the transactions or the end of the business relationship. These data will be safe, encrypted stored offline and online.
Training
BetGRW employees will make manual controls on a risk-based approval process for which they receive specialized training.
The training and awareness program is reflected by its usage:
The content of this training program is established in accordance with the kind of business the trainees are working for and the posts they hold. These sessions are given by an AML-specialist working on the BetGRW AML team.
Auditing
Internal audit regularly establishes missions and reports about AML activities.
Data Security
All data given by any user/customer will be kept secure, will not be sold, or given to anyone else unless required by law enforcement or deemed required by law or unless to prevent money laundering, in which case data may be shared with the AML-authority of the affected state.
BetGRW will follow all guidelines and rules of the data protection directive (Official Directive 95/46/EC)
Questions Regarding AML & KYC Requirements
If you have any questions related to our AML and KYC Policy, please contact us:
By email: [email protected]
If you have any complaints about our AML and KYC Policy or about the checks done on your Account and your Person, please contact us:
By email: [email protected]
P. TERMS OF SERVICE SUMMARY
At BetGRW, we want to ensure the best casino and sports betting experience possible. So, please don’t hesitate to contact us with any questions or queries you might have about any of these terms or policies. You can email any comments or suggestions you might have to [email protected], have a chat with our representatives, or call us through our hotline number.
Le Grand Royal Wôlinak S.E.C.
10275 Chemin LeBlanc
Wôlinak G0X 1B0
Phone: 873-220-0218
Ginko Resto: 873-501-0839
Email: [email protected]
and tap on Add to Home Screen
