I am having trouble making a wager or logging in

In many cases your connection to the Internet may be causing an issue. Check the following:

  • Make sure you are connected to the Internet
  • Refresh your browser window by hitting F5 or clicking on the Refresh icon in your browser bar
  • Log out of your BetGRW account and then log back in
  • Clear your cache on your browser of temporary files, deleted files, cookies etc.

 

Connecting to Casino Games

 

Due to some application updates, sometimes casino games won’t play or will just stay loading. If this happens, clearing the cache and cookies from your browser should be your first troubleshooting step. Here are some basic instructions on how to clear the cookies/cache of your browser:

 

Firefox:

Cache: Click the hamburger menu icon on the upper right part of the page > History > Clear Recent History.  Choose the time range and the items you want to clear and then click Clear Now.

Cookies: Click the hamburger menu icon on the upper right part of the page History > Clear Recent History. Select Details and uncheck all boxes except Cookies. Select the time range and click Clear Now.

 

Chrome:

Cache: Click the three dots menu located on the upper right part of the page > More Tools > Clear Browsing Data. Select the items you want to clear and choose the date/time for which you want to delete them and click Clear Browsing Data.

Cookies: Go to Settings > Advanced > Clear Browsing Data. Select only Cookies and other site and plugin data, select the time range for which you want to delete, and click Clear Browsing Data.

 

Safari:

Cache:  Go to Develop > Empty Caches. If you can’t find the Develop menu item, you can enable it from Safari > Preferences > Advanced > Show Develop menu in the menu bar.

Cookies: Click on Safari > Preferences > Privacy > Manage Website Data > Remove All and confirm.

 

Opera:

Cache:  Press Ctrl+Shift+Del to open the Clear browsing data settings. Make sure Cached images and files is selected. Click Clear data.

Cookies:  Click on Settings > Delete Private Data > Check both boxes Delete temporary cookies and Delete all cookies, then click on Delete.

 

Microsoft Edge:

Cache: Click the three dots button in the upper-right corner of the page and select Settings from the drop-down. In the search field type “cache” and select Choose what to clear. Check the boxes labeled Browsing history, Cookies and saved website data, Cached data, and files, and click on Clear.

Cookies: Click the hamburger menu icon on the upper right part of the page  > click on History > Clear all history > select Cookies and saved website data and Cached data and files and click Clear.

 

 

What browser can I use to play on BetGRW?

BetGRW supports all the major browsers such as Internet Explorer, Safari, Firefox and Google Chrome. We recommend always using the most up-to-date version of your browser to ensure optimal performance and security.

How do I set my security levels in Internet Explorer?

Internet Explorer has three main Security Levels which can be customized for when you are online. The default setting is the “Medium” level and which is necessary to use and access the BetGRW website. To ensure that your security levels in Explorer are set to “Medium” simply click on "Tools" in the menu bar and then select "Internet Options". Then click on the “Security” tab and follow the instructions listed there.

Getting Started with BetGRW Mobile

BetGRW Mobile works with any tablet or smart phone and can be accessed using a regular phone network. BetGRW Mobile supports all Android, Apple, Blackberry, and Windows phones and tablets. To get started simply type BetGRW in any web browser to access BetGRW Mobile. Please note that to place any wagers you will need to first create a BetGRW account and make a deposit on the main site at www.BetGRW. If you already have a funded account with BetGRW then you may begin immediately playing on the mobile version.

Bookmarking BetGRWsports.com Mobile

 

The easiest way to get to BetGRW Mobile quickly and easily is by bookmarking the site on your phone. First go to www.BetGRWsports.com via any web browser. Bookmark BetGRW Mobile as outlined below depending on the type of phone:

 

APPLE

  • Touch the button at the bottom of the screen in Safari
  • Select "Add to Home Screen"
  • Input a description then select the "Add" button.

 

BLACKBERRY

  • Press the Blackberry symbol on www.BetGRWsports.com.
  • Choose "Add to Bookmarks"

 

ANDROID

  • Go to www.BetGRWsports.com via your mobile web browser.
  • From the drop down right navigation select "Add to Home Screen".

 

WINDOWS

  • Select "Pin to Start" by clicking the pin symbol on the address bar.
  • Please modify the description so that it is shorter and does not get improperly cut off. Then select the "Pin to Start" button.

 

Any payout greater than the allowed maximum amount stated on the cashier page is divided and sent on consecutive weeks until the total amount has been delivered. Please refer to the up to date information in the cashier for more details on withdrawal limitations.

 

BetGRW will provide one (1) free payout to each account holder. Please contact Player Service for information on fees for additional payouts. Applicable processing fees may apply for the succeeding request. Please make sure that you have sufficient funds in your account to cover these fees.

Checking Betting History

  • To see any wagers for events that have not yet been completed select "Pending Wagers".
  • To see any wagers that have been settled select "Wager History".

iPhone/Safari Browser Blocking Casino Games

In some cases, iPhone users may have trouble loading Casino Games or playing Casino Tournaments on their phones, if they use the Safari browser and have the Safari pop-up blocker turned on.  Solving the issue only takes a minute, and the steps are outlined below.

 

  1. Close your Safari browser if it is open.
  2. Touch the SETTINGS icon on your iPhone
  3. Scroll down the settings page until you find the Safari icon.  Touch anywhere on the Safari row to open the Safari settings
  4. Scroll down until you see the “Block Pop-ups” row. If the toggle button is GREEN (on), just touch the green toggle button so it turns GRAY (off). 

    If the toggle is green, touch the toggle to turn it off.

  5. Close your settings page.
  6. Log back into our site as you normally would.
  7. You should be able to enjoy all games and tournaments now. You may on occasion see this type of popup asking you if you want to allow pop-ups.  Just click ALLOW and you will be able to play the games.

 

 

Contact us
Install our Application |~|Install|~|
To add this web app to the home screen: open the browser option menu kabob menu and tap on Add to Home Screen
WELCOME TO QUICK-BET MODE
Quick-Bet mode is now turned on for Live In-Game betting.
You may place a wager instantly by clicking/touching a bet selection button on the sports events listing.
The default wager amount is $5.00 which you can easily adjust on the Live Betting bet ticket (desktop) or by using the ADJUST BET button on your smartphone.
You may switch back to the traditional bet ticket at any time by toggling quick-bet mode to OFF.
Quick-Bet is only available for Live In-Game betting.
In quick-bet mode, because of rapidly changing odds, you might occasionally receive different odds than those displayed when you clicked on a wager selection. You agree to accept these odds without option to cancel your wager when using quick-bet mode.
We reserve the right to void any wager placed on an obvious line mistake, or placed after the outcome of the proposition has been determined.
Do not show this message again.
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